This policy sets out URBAN WATERS commitment to supplying consistently high quality, safe drinking water to our customers.
This policy applies to our Premium product‘URBAN WATERS’ management and operation of our drinking water supply systems, ie our catchments, storages, treatment plants and water network assets.
URBAN Waters is committed to effectively managing our water supply and providing High Quality and Safe drinking water to all our customers.
As required under our operating licence, URBAN WATERS will maintain and fully implement a drinking water quality management system that is consistent with the KEBSStandards for Management of Drinking Water Quality.
In partnership with our stakeholders, URBAN WATERS will:
All URBAN Waters management, employees and contractors involved in the supply of drinking water are responsible for understanding, implementing, maintaining and continuously improving the drinking water quality management system.