Lang'ata: +254 728 200 300
South B: +254 707 200 300
Parklands: +254 740 200 300

Our Core Values

Urban Waters > Our Core Values

Core Values

At Urban Waters our values are reflected in the way we do business. Integrity and honesty represent the foundations of all operations. Furthermore, we strive to conduct our business and ourselves in an ethical and professional manner.

We also conduct ourselves with a policy of utmost good faith and as a result, we are determined to provide our clients with the best solution for their business.

We always strive to be driven, attentive, and innovative, and always deliver excellence based on the Six (6) Values below.


Inspiring trust and confidence through maintaining ethical and professional standards, saying what we mean, doing what we say, and taking responsibility for our actions

Results Focused & Customer Commitment

Striving to deliver on our commitments with our client’s needs in mind, on time, and to the highest standard. We develop relationships that make a positive difference in our customers’ lives


Fostering a collaborative way of working through information sharing, actively listening, and giving constructive challenge


We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.

Teamwork & Personal Accountability

We work together, across boundaries, to meet the needs of our customers and to help our Company win. We are also personally accountable for delivering on our commitments

Respect for People

We value our people, encourage their development and reward their performance.

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A Leader in the Supply of Purified Drinking Water